WITIM Terms of Service

Article 1 (Purpose)

Thank you for using the WITIM service provided by 3W Inc. (the "Company"). These Terms set out the basic matters you need to know to use WITIM, including rights, obligations and responsibilities, conditions of use, and procedures, so please read them carefully.

Article 2 (Definitions)

The terms used in these Terms are defined as follows.

1. Service: means the human resources management (HR), attendance and payroll management, chat and messenger, file sharing and collaboration, AI agent, and other services provided by the Company through the WITIM website and applications, together with all related services. Details of each service are as set out in the information posted on the website.

2. Customer: means an individual or legal entity that has agreed to these Terms and entered into a service agreement with the Company.

3. Customer Information: means the required or optional input information determined by the Company for use of the Service, being the information items that a Customer can view, change, and manage through the WITIM website or applications.

4. Member: means a person who has been granted the right to use the Service by a Customer and uses the Service under the Customer's management. Members are classified as Super Admins, Admins, General Members, etc., according to the permissions granted to them by the Customer.

5. Super Admin: means the Customer who created a workspace, or a Member granted permissions by a Super Admin, who can use all administrative functions available to the Customer in the Service and has the authority to conclude, terminate, and end the service agreement.

6. Admin: means a Member who can use certain administrative functions within the scope granted by a Super Admin.

7. General Member: means a Member who can use the Service within the scope granted by the Customer, without service administration permissions.

8. ID: means the email address chosen by a Customer or Member and approved by the Company for identifying the Customer or Member and for using the Service.

9. Password: means a combination of letters, numbers, or symbols chosen by a Customer or Member to confirm that they are the user matching the ID they have set and to protect their confidentiality.

10. Workspace: means a virtual collaboration space created within WITIM by a Customer in order to use WITIM, together with the group of its Members. Customers and Members use the Service on a per-workspace basis, and all data created or stored within a workspace belongs to that workspace.

11. Data: means all information entered, created, or stored by Customers or Members in the course of using the Service, including HR information, attendance and payroll information, chat messages, files, and posts.

12. Content: means messages, files, posts, comments, etc. written, uploaded, or transmitted by Customers or Members within the Service.

13. API (Application Programming Interface): means the interface provided by the Company to Customers so that Customers can use WITIM in their own applications, programs, websites, etc.

14. AI Agent ("AI TIMI"): means the artificial intelligence-based assistance features provided by the Company within the Service; details are set out in Article 5-2.

15. AI Output: means any and all results generated by the AI Agent, including summaries, answers, draft replies, and classification and recommendation results.

Article 3 (Posting and Amendment of the Terms)

① These Terms are posted on the WITIM website (the "Website") and take effect for all Customers who have agreed to them.

② The Company may amend these Terms where necessary, to the extent that doing so does not violate applicable laws. When the Terms are amended, the Company will, as a rule, give notice on the Website from 7 days before the effective date; where an amendment is unfavorable to Customers, the Company will give notice from 30 days before the effective date and notify Customers individually by email or in-service notification.

③ A Customer who does not agree to the amended Terms may terminate the service agreement. If a Customer does not express refusal by the effective date, or continues to use the Service after the effective date, the Customer is deemed to have agreed to the amended Terms.

④ Matters not set forth in these Terms are governed by applicable laws, including the Act on the Regulation of Terms and Conditions (약관의 규제에 관한 법률), the Act on the Consumer Protection in Electronic Commerce, Etc. (전자상거래 등에서의 소비자보호에 관한 법률), the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. (정보통신망 이용촉진 및 정보보호 등에 관한 법률), and the Act on the Protection, Use, Etc. of Location Information (위치정보의 보호 및 이용 등에 관한 법률), or by the operating policies, rules, help pages, and Website notices established by the Company (the "Detailed Guidelines") and any separate written agreement concluded between the Customer and the Company (a "Written Agreement").

⑤ If these Terms conflict with the Detailed Guidelines or a Written Agreement, they apply in the following order of precedence: the Written Agreement, the Detailed Guidelines, and these Terms. The Detailed Guidelines also form part of the service agreement.

Article 4 (Application for Use and Acceptance)

① A person who wishes to use the Service applies for use by entering the information requested by the Company on the Website and agreeing to these Terms. The Company carries out an identity verification procedure through email verification at the time of the sign-up application, and the service agreement is formed once verification is completed.

② Applicants must provide truthful information and must not misappropriate another person's name.

③ The Company may refuse an application, or terminate the service agreement even after acceptance, in any of the following cases.

1. The applicant has provided false information or misappropriated another person's information

2. The applicant's service agreement has previously been terminated due to a violation of the Terms

3. The applicant is under 14 years of age. The Company does not accept sign-ups from children under 14 years of age.

4. There is a concern that the application may hinder the normal operation of the Service or violate applicable laws

④ Where there is a lack of facilities or a technical failure, the Company may defer acceptance and will accept the application once the cause has been resolved.

Article 5 (Provision of the Service)

① The Company provides the following services to Customers.

1. Human resources management (HR): management of Member information, organization charts, and HR records

2. Attendance and payroll management: clock-in/clock-out records, working hours, and payroll calculation and pay statement management

3. Chat and messenger: one-on-one and group chats, file transfer, and notifications

4. File sharing and collaboration: uploading, sharing, and co-editing documents and files

5. AI Agent ("AI TIMI"): artificial intelligence-based assistance features such as summarizing conversations and documents, data search and question answering, reply suggestions, creating schedules and tasks, transcribing and summarizing meetings, and generating work reports (Article 5-2)

② In addition to free services, the Company provides paid services (such as AI Agent subscriptions) that Customers may use at their option. Subscribing to a paid service is at the Customer's choice, and Customers who do not use paid services may continue to use the existing free services. The Company gives prior notice of the fees, payment methods, refund policies, etc. of paid services on the service screens or the Website, and, where it changes the conditions of a paid service, including fees, to the Customer's disadvantage, it gives notice 30 days before the date on which the change applies. Details regarding paid services are set out in Article 5-3.

③ The Company plans to introduce, in the future, a policy of converting the accounts of Customers who have not accessed the Service for one year or more into dormant accounts, and details regarding the handling of dormant accounts are governed by the Company's Privacy Policy.

④ The start date of use of the Service is the time at which the Company grants an account to the Customer.

⑤ The Company may change the content of the Service, the methods of use, etc. where there are substantial policy, operational, or technical reasons, and will give prior notice of such changes.

Article 5-2 (AI Agent)

① The Company provides the AI Agent ("AI TIMI"), an artificial intelligence-based assistance feature. The AI Agent operates only when a Customer or Member explicitly runs it or has scheduled it in advance, and may include the following functions.

1. Summarizing conversations and documents

2. Search and question answering based on workspace data

3. Suggesting draft replies

4. Creating, classifying, and recommending schedules and tasks

5. Transcription (speech-to-text) and summarization of meeting recordings

6. Generating work reports

7. Other artificial intelligence-based assistance features determined and provided by the Company

② When the AI Agent is run, the relevant conversation, document, and work data and the request entered by the Customer or Member are transmitted to the Company's AI processors to the extent necessary for processing. The processors to which data is transmitted, the countries of transfer, the items transferred, and the method of processing are as set forth in the Company's Privacy Policy.

③ (Consent to Sub-entrustment) The transmission under Paragraph ② may constitute sub-entrustment under Article 26 of the Personal Information Protection Act (개인정보 보호법). The Super Admin who creates and manages a workspace is deemed to have consented to such sub-entrustment by agreeing to these Terms and the Privacy Policy. When sub-entrusting, the Company implements the protective measures required under the same Act, and if an AI processor changes, the Company discloses this without delay through the Privacy Policy.

④ (Limitations of and Responsibility for AI Outputs) AI Outputs are generated automatically by artificial intelligence and may be inaccurate or incomplete. The Company does not guarantee the accuracy, completeness, or suitability of AI Outputs, and Customers and Members must verify the original text or the facts themselves before making important decisions. Responsibility for the use of AI Outputs and the consequences thereof lies with the Customers and Members who use them.

⑤ Draft replies and other content suggested by the AI Agent are not sent or applied automatically; whether to send them and their final content are decided by the Customer or Member. Responsibility for content that is sent lies with the relevant Customer and Member.

⑥ The AI Agent is currently provided free of charge, and the Company may set usage limits per Customer and per workspace for the stable operation of the Service.

⑦ The Company may change the specifications of the AI Agent or discontinue its provision due to changes in the policies of external artificial intelligence model providers, technical reasons, etc., in which case the Company will give prior notice in accordance with Articles 3 and 5.

⑧ Customers and Members must not enter into the AI Agent information whose external processing is restricted by law, information that infringes the rights of others, or the like, and the relevant Customer and Member are responsible for any consequences arising from a violation of this paragraph.

Article 5-3 (Paid Services, Payment, and Refunds)

① The Company provides paid services (such as AI Agent subscriptions) on a recurring payment basis (automatically renewed monthly), and the fees and content provided are as posted on the service screens or the Website. Displayed prices exclude value-added tax (VAT), and VAT is added to the amount charged at the time of payment. The Company also shows the final payment amount, including VAT, on the payment screen.

② (Automatic Renewal) Paid services are automatically renewed and charged at the end of each billing cycle. Before the next scheduled payment date, the Company notifies the Customer of the scheduled payment through the contact details registered and verified by the Customer (email, SMS, KakaoTalk AlimTalk, etc.).

③ (Cancellation of Subscription) Customers may cancel their subscription to a paid service at any time, and upon cancellation, renewal and payment stop from the next payment date. Customers may continue to use the service for the usage period already paid for until that period ends, and fees for that period are not refunded.

④ (Withdrawal of Offer and Refunds) In accordance with the Act on the Consumer Protection in Electronic Commerce, Etc., Customers may withdraw their offer (purchase) within 7 days from the payment date and receive a refund. However, if a Customer has begun to use the usage allowance (credits, etc.) included in a paid service, withdrawal of the offer may be restricted; the Company notifies the Customer of this at the time of payment and obtains the Customer's consent. In this case, use of the usage allowance is calculated only for the portion consumed at the Customer's direct request or by automatic execution (scheduling) set up by the Customer, and does not include any portion consumed automatically by the Company's systems.

⑤ (Refund Method) Where grounds for a refund are recognized, the Company refunds the payment to the payment method used by the Customer, and the refund may take 3 to 7 business days. The Company may provide the payment gateway provider with information necessary for processing payments and refunds, and matters concerning such processing are governed by the Privacy Policy.

⑥ (Restriction of Use) Use of paid features may be restricted in cases such as payment failure or exhaustion of the usage allowance, and the Company informs the Customer of this.

⑦ Details regarding the fees, usage allowances, refunds, etc. of paid services are governed by the policies separately established by the Company and posted on the service screens or the Website.

Article 6 (Suspension of the Service)

① The Company strives to provide the Service stably 24 hours a day, all year round. However, the Company may temporarily suspend the Service for the following reasons.

1. System inspections, upgrades, and regular maintenance

2. Resolution of urgent technical problems

3. Unavoidable reasons such as the expiration or termination of contracts with third parties

4. Force majeure, such as natural disasters, national emergencies, equipment defects, telecommunications carrier failures, and hacking

② When the Service is suspended, the Company gives prior notice to the extent possible. Where prior notice is difficult due to reasons beyond the Company's control, the Company gives notice after the fact.

③ Matters concerning uptime guarantees, incident response standards, and compensation are governed by a separate service level agreement (SLA).

Article 7 (Super Admins and Admins)

① The Customer who creates a workspace automatically holds Super Admin permissions for that workspace. A Super Admin may additionally grant Super Admin or Admin permissions to other Members within the workspace, in which case there may be multiple Super Admins.

② A Super Admin may, representing and acting on behalf of the Customer, use all administrative functions of the Service and exercise rights such as changing workspace settings; creating, modifying, and deleting Member accounts; granting Member permissions; viewing and managing HR, attendance, and payroll information; viewing Member data such as chats and files (within the scope of the administrative functions provided by the Company); handling the accounts of departed employees; and concluding, terminating, and ending the service agreement.

③ An Admin may exercise certain administrative functions within the scope granted by a Super Admin.

④ All exercise of permissions by Super Admins and Admins is made under the responsibility of the Customer. The Company is not liable for disputes or damages arising from abuse of authority by a Super Admin or Admin, access to data without Members' consent, or the like.

⑤ The Company may process the provision, deletion, modification, etc. of Member data at the lawful request of a Super Admin or Admin.

Article 8 (Content)

① Ownership of Content written, uploaded, or transmitted by a Member within the Service belongs to that Member or the Customer.

② Customers and Members grant the Company a non-exclusive license to use, reproduce, store, and transmit Content free of charge to the extent necessary for providing the Service, including operating the Service, displaying it on screen, transmission, backup, recovery from failures, and search indexing. This license remains valid until the Customer or Member deletes the Content or the service agreement ends, and the Company does not use the license for any purpose other than providing the Service.

③ Legal liability arising from Content lies with the Member and Customer who created that Content.

④ The Company may delete, or restrict access to, Content that violates applicable laws, infringes the rights of others, contains malicious code, hinders the operation of the Service, or the like. In such cases, the Company informs the Customer or the Super Admin of the reasons to the extent possible.

⑤ A person who claims that their rights have been infringed by Content, such as through invasion of privacy or defamation, may request the Company, by email or through the customer center, to delete the Content or to stop its posting. In this case, the Company may take a temporary measure of temporarily blocking access to the Content in accordance with Article 44-2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., and notifies the poster and the requester of the temporary measure. A temporary measure is maintained for up to 30 days.

Article 9 (Termination of the Agreement)

① A Customer may apply to terminate the service agreement (withdraw) at any time by sending a request to the Company's customer center email (cs@3w.ai.kr). The Company processes the request within 7 business days of receipt and notifies the Customer of the result. If an in-service withdrawal feature is introduced in the future, the Customer may also apply through that feature.

② In any of the following cases, the Company may request the Customer to remedy the matter and, if it is not remedied, terminate the service agreement or restrict use of the Service. In urgent cases, the Company may restrict use or terminate the agreement immediately without prior notice.

1. The Customer has violated these Terms or applicable laws

2. The Customer has wrongfully used another person's name

3. The Customer has caused an excessive load on servers or circumvented or breached security systems

4. The Customer has engaged in illegal acts or infringed the rights of others (intellectual property rights, reputation, privacy, etc.)

5. The Customer has used the Service to distribute illegal content or for criminal purposes

③ Where fraudulent use is suspected, the Company may temporarily suspend use of the Service after giving prior notice, and provides the Customer with an opportunity to explain. If fraudulent use is not confirmed as a result of the explanation, the Company immediately lifts the suspension.

④ The handling of data upon termination of the service agreement is governed by Article 19. Customers must back up their data themselves before termination, and the Company is not liable for the loss of data resulting from a failure to back up.

Article 10 (Customer Status and Graduated Sanctions)

① The status of a Customer is classified as active Customer, restricted Customer, or withdrawn Customer.

② If a Customer violates the Terms or applicable laws, the Company may take graduated sanctions as follows, taking into account the severity of and reasons for the violation.

1. Warning: The Company notifies the Customer of the violation of the Terms and requests correction.
2. Temporary suspension of use: Use of some or all of the Service is restricted for a certain period. The suspension period is determined according to the reason for and severity of the violation.
3. Permanent suspension of use and termination of the service agreement: In the case of a serious violation or repeated violations, use of the Service is permanently restricted and the service agreement is terminated.

③ When imposing a sanction, the Company notifies the Customer of the reason and duration in advance. However, in urgent cases or where prior notice is difficult due to reasons beyond the Company's control, the Company may give notice after the fact.

④ A Customer who objects to a sanction imposed by the Company may file an objection in accordance with the procedures established by the Company, and the Company will review it within a reasonable period and notify the Customer of the result.

Article 11 (Transfer of a Workspace)

① A Customer may transfer the Super Admin permissions of a workspace to another Member in accordance with the procedures established by the Company. When the Super Admin is changed, the Company may require an identity verification procedure.

② Where a Customer wishes to transfer the workspace itself to another legal entity or individual due to a merger, division, business transfer, etc. of the Customer's company, the Customer may notify the Company in advance and apply for the transfer in accordance with the procedures established by the Company. The Company approves the transfer after confirming its lawfulness.

③ The Company is not liable for disputes or damages arising in the course of transferring a workspace; such liability rests with the transferor and the transferee.

Article 12 (API and Integration with External Services)

① The Company may provide an API (Application Programming Interface) so that Customers can use WITIM in their own applications, programs, or websites.

② Customers must comply with the conditions of use, usage limits, etc. established by the Company, and must not use the API to impair the stability of the Service or to engage in acts that violate these Terms.

③ For the stable operation of the API, the Company may change the API specifications, conditions of use, usage limits, etc. after giving prior notice, and in urgent cases may give notice after the fact.

④ Responsibility for data processing, integration with external systems, etc. carried out through the API lies with the Customer who used the API, and the Company bears no responsibility for external services developed or operated by Customers using the API.

⑤ Details of this Article are governed by the API usage guide and operating policies separately established by the Company.

Article 13 (Processing of Location Information)

① The Company provides location-based features, such as clock-in/clock-out records, through its mobile application, and in such cases collects and uses location information with the consent of Customers and Members in accordance with the Act on the Protection, Use, Etc. of Location Information.

② The purposes of collecting and using location information are limited to the service features provided by the Company, such as clock-in/clock-out records, attendance management, and location-based authentication.

③ Customers and Members may withdraw their consent to the collection of location information at any time through the settings of their mobile device or the in-app settings. However, use of location-based features may be restricted if consent is withdrawn.

④ The Company takes technical and administrative protective measures for the safe processing of location information in accordance with the Act on the Protection, Use, Etc. of Location Information and other applicable laws, and details regarding the processing of location information under this Article are governed by the Location-Based Services Terms of Use separately established by the Company or by the Privacy Policy.

Article 14 (Obligations of the Company)

① The Company complies with these Terms and applicable laws and strives to provide the Service stably.

② The Company establishes and operates security systems to protect Customers' personal information and discloses its Privacy Policy.

③ The Company strives to handle Customers' complaints and opinions related to the use of the Service within a reasonable period.

④ The Company does not use data for purposes other than providing the Service, or provide data to third parties, without the Customer's consent. However, this does not apply where there is a request under applicable laws.

Article 15 (Obligations of Customers)

① When using the Service, Customers must comply with these Terms, individual policies, and applicable laws.

② Customers are responsible for managing their account information securely. The Company is not liable for information leaks caused by a Customer's carelessness or for damages resulting from them.

③ If a Customer or Member becomes aware that their account has been stolen or is being used by a third party without authorization, they must notify the Company immediately and follow the Company's guidance. The Company is not liable for damages arising from a failure to notify the Company or a failure to follow the Company's guidance after notification.

④ Customers must obtain the necessary consent from Members regarding the application of these Terms and the Privacy Policy, the provision of data, Admins' access to and viewing and use of data, the external processing of data resulting from use of the AI Agent, the handling of departed employees' accounts, and the like. The Company is not liable for problems arising from a failure to obtain such consent.

⑤ Customers must not engage in the following acts.

1. Providing false information

2. Infringing the intellectual property rights of the Company or third parties

3. Defaming the Company or third parties or interfering with their business

4. Unauthorized access or data collection using automated means (bots, crawlers, scrapers, etc.)

5. Circumventing or breaching security systems

6. Distributing spam, phishing, or malicious code

7. Acts that interfere with the stable operation of the Service

8. Using the Service for purposes other than its intended purpose, or reselling or redistributing it to third parties

⑥ If the Company suffers damage due to the above prohibited acts or a violation of the Terms, the Customer must compensate the Company for that damage. If a Member or a third party files a lawsuit or the like against the Company, the Customer must hold the Company harmless at the Customer's own responsibility and expense.

Article 16 (Personal Information Controller and Processor)

① With respect to Members' personal information entered and registered by a Customer in connection with use of the Service, the Customer has the status of a personal information controller under the Personal Information Protection Act, and the Company has the status of a processor entrusted by the Customer.

② The Company processes Members' personal information entered by the Customer only for the purpose of providing the Service, within the scope of the entrustment. The Customer is responsible for obtaining consent to collection, for management and operation, and for the lawfulness of the purposes of processing.

③ With respect to personal information collected directly by the Company (such as sign-up information), the Company has the status of a personal information controller, and details are governed by the Privacy Policy.

④ Customers must inform Members that the Company processes personal information on the Customer's entrustment and must obtain their consent. The Company is not liable for disputes arising from a failure to do so.

Article 17 (Collection, Use, and Provision to Third Parties of Personal Information)

① The Company collects and uses the minimum personal information necessary for providing the Service in accordance with the Personal Information Protection Act. The items collected, purposes, retention periods, etc. are set forth in the Privacy Policy.

② The Company does not provide personal information to third parties without the Customer's consent. However, exceptions apply to requests from relevant authorities under laws, provision for statistical or research purposes in a form that cannot identify a specific individual, and entrustment of work for providing the Service.

③ When entrusting the processing of personal information, the Company discloses the names of the entrusted companies and the details of the entrusted work in the Privacy Policy, and manages and supervises the entrusted companies so that they process the information safely.

Article 18 (Responsibility for Data Management)

① The Company processes data only within the scope of providing the Service, and the ultimate responsibility for managing and backing up data lies with the Customer.

② Customers must back up their data regularly, and the Company is not liable for data loss arising from a Customer's neglect of backups.

③ The Company may provide backup features for the stable operation of the Service; however, this is not an obligation of the Company, and the Company does not guarantee the completeness of backup data.

Article 19 (Handling of Data upon Termination of the Agreement)

① When the service agreement is terminated, the Company retains the Customer's data for 30 days from the date of termination. During this period, the Customer may have the data returned through the data export feature or by a separate request.

② Once the retention period has elapsed, the data is permanently deleted. Deleted data cannot be recovered. If a Customer requests immediate deletion upon termination, the Company deletes the data within a reasonable period.

③ Data stored in backup systems is deleted sequentially according to the backup cycle and is completely deleted within 90 days at most.

④ The data of departed employees' accounts is retained or deleted according to the Admin's settings, and the responsibility for this lies with the Customer. The data of departed employees for which an Admin has taken no separate action is retained until the service agreement ends.

⑤ Data that is required to be retained under applicable laws is retained for the relevant period in accordance with the Company's Privacy Policy.

Article 20 (Intellectual Property Rights)

① Intellectual property rights in the software, designs, trademarks, technologies, etc. that constitute the Service belong to the Company. Customers may use the Service only within the scope permitted by the Company and may not copy, modify, reverse engineer, or redistribute the Service, or assign or lend it to third parties.

② Rights to the data created by a Customer through the Service belong to the Customer. However, the Company may use data in anonymized or de-identified form for service improvement and statistical analysis.

Article 21 (Disclaimers)

① The Company is not liable where it is unable to provide the Service due to force majeure, such as natural disasters, war, terrorism, hacking, DDoS attacks, power outages, or telecommunications failures.

② The Company is not liable for damages arising from reasons attributable to the Customer (careless account management, entry of inaccurate information, violation of the Terms, abuse of Admin permissions, etc.).

③ For services provided free of charge, the Company makes no separate warranty and bears no liability, except where laws specifically provide otherwise.

④ The Company is not liable for the loss of revenue that a Customer expected to obtain through the Service, or for damages caused by materials obtained through use of the Service.

⑤ The Company has no obligation to intervene in disputes arising through the Service between a Customer and its Members or between a Customer and a third party, and is not liable for damages resulting from such disputes.

⑥ The Company does not guarantee the accuracy, completeness, or suitability of AI Outputs and is not liable for damages arising from a Customer's or Member's reliance on AI Outputs. However, this does not apply where the damages are caused by the Company's willful misconduct or gross negligence.

Article 22 (Compensation for Damages)

① If the Company or a Customer causes damage to the other party by violating these Terms, the party at fault compensates for the damage.

② The Company is liable for damages caused by its willful misconduct or gross negligence.

③ The Company is not liable for indirect damages, special damages, consequential damages, or lost profits, regardless of foreseeability. However, this does not apply where they are caused by the Company's willful misconduct or gross negligence.

Article 23 (Transmission of Advertising Information)

① When transmitting advertising information for commercial purposes, such as information on new features, promotions, and events, the Company obtains the Customer's prior consent in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.

② Consent to receive advertising information is obtained collectively, covering all transmission channels, including email, SMS/AlimTalk, and app push notifications, and a Customer who consents will receive advertising information through all of the above channels.

③ Customers may withdraw their consent at any time through the My Page settings or the opt-out method included in the advertising information received, and upon withdrawal the Company immediately stops transmitting advertising information through all channels.

④ The Company confirms the Customer's consent with the Customer every 2 years from the date on which consent to the transmission of advertising information was obtained.

⑤ Notwithstanding this Article, the Company may send essential notices arising from the transactional relationship, such as notices concerning the performance of the service agreement, the operation of the Service, changes to the Service, and transactions such as payments, subscriptions, and refunds, by means such as email, SMS, KakaoTalk AlimTalk, and app push, regardless of whether consent has been given.

Article 24 (Notices)

When notice to a Customer is required, the Company uses methods such as email, SMS, KakaoTalk AlimTalk, in-service notifications, and notices on the Website. Notices arising from the transactional relationship, such as notices concerning payments, subscriptions, and refunds, may be sent to the contact details (mobile phone number, email) registered and verified by the Customer. Notices to an unspecified large number of people may be replaced by a notice on the Website or within the Service.

Article 25 (Prohibition on Assignment of Rights)

① A Customer may not assign, transfer, or provide as collateral its rights and obligations under these Terms to a third party without the Company's prior written consent.

② In the event of a business transfer, merger, or the like, the Company may transfer its rights and obligations to the successor after giving prior notice in accordance with applicable laws.

Article 26 (Severability)

Even if any provision of these Terms is held to be invalid or unenforceable, the validity of the remaining provisions is not affected.

Article 27 (Governing Law and Dispute Resolution)

① These Terms are interpreted and applied in accordance with the laws of the Republic of Korea.

② If a dispute arises between the Company and a Customer, the parties will endeavor to resolve it through consultation in good faith.

③ If a dispute is not resolved despite consultation, the Customer may apply for mediation to a relevant dispute mediation body, such as the Consumer Dispute Mediation Commission of the Korea Consumer Agency, the Electronic Commerce Dispute Mediation Committee, or the Personal Information Dispute Mediation Committee.

④ If a dispute is not resolved even after the dispute mediation procedures under this Article, a lawsuit may be filed with the competent court under the Civil Procedure Act (민사소송법).

Company Information

Item	Details
Company name	3W Inc. (주식회사 쓰리더블유)
Representative	Inhoe Hwang
Business registration number	858-87-03784
Mail-order sales registration number	2026-Seoul Yeongdeungpo-1034 (제2026-서울영등포-1034호)
Business address	Units 601-602, Yeongdeungpo D-State, 28 Seonyuseo-ro 25-gil, Yeongdeungpo-gu, Seoul, Republic of Korea
Hosting provider	NAVER Cloud Corp.
Contact email	info@3w.ai.kr

Addendum

These Terms take effect on August 5, 2026.

Version	Effective date	Changes
v1.0	2026. 04. 15	Initial enactment
v1.1	2026. 07. 07	Changed the method of consent to receive advertising information under Article 23 to a single (collective) consent covering all transmission channels (including email, SMS, AlimTalk, and app push); specified that consent to receive such information can be withdrawn on My Page
v1.2	2026. 08. 14	Added "AI Agent (AI TIMI)" and "AI Output" to the definitions in Article 2; added the AI Agent to the list of services in Article 5①; newly established Article 5-2 "AI Agent" (features provided, external transmission of data, consent to sub-entrustment, limitations of and responsibility for AI Outputs, changes to specifications and discontinuation, prohibited inputs); specified the external processing of AI data in the Customer's obligation to obtain consent under Article 15④; added a paragraph on AI Outputs (⑥) to the disclaimers in Article 21; specified the mail-order sales registration number in the company information
v1.3	2026. 08. 05	Reflected the introduction of paid services (AI Agent subscription): revised the paid services provision in Article 5② to "introduction of optional paid services with prior notice" (notice 30 days before the application date for unfavorable changes); newly established Article 5-3 "Paid Services, Payment, and Refunds" (recurring payments, automatic renewal, cancellation of subscription, 7-day withdrawal of offer, refunds); specified "transaction notices regarding payments, subscriptions, refunds, etc." and the transmission channels (email, SMS, KakaoTalk AlimTalk, app push) in the essential transactional notices under Article 23⑤; added SMS and KakaoTalk AlimTalk to the notice methods in Article 24 (Notices)